Spare Parts Manager- Forbes NSW
Roylances Tractor Replacements is a professional and successful third generation family business that offers employees a challenging and enjoyable working environment. We are currently looking to grow and develop our Spare Parts division and employ a proactive Parts Manager at our head office in Forbes.

Our Spare Parts team is rapidly growing and we aim to deliver a proactive approach, delivering a good attitude. The successful Spare Parts Manager will be required to lead our team and deliver growth and customer satisfaction.

Do you have great interpersonal skills, great time management skills and are you driven and have a vivacious personality?

You will be leading a growing team. You will play a vital role in encouraging productivity, motivation and high performance within your team, whilst ensuring high standards of safety and quality service.

To achieve this you will need to:
• Execute, communicate and demonstrate the correct Parts Department processes to ensure internal and external customer satisfaction
• Liaise with Management to set and follow attainable and measurable parts sales and profit goals
• Manage and guide your team for all customer support issues and provide solutions to exceed customer expectations
• Maintain an accurate and effective parts inventory control system
• Provide sales and service of parts in both counter sales and workshop parts co-ordination ensuring excellent service delivery
• Identify and develop sales opportunities including promotional activities
• Ability to work extended hours, weekends and on call
• Management of credits for wrong, short supplied and damaged parts
• Parts sell price / GP setting and control
• Group inventory ordering, management and control

About You: 
• Previous experience in the Agriculture or the Automotive industry is ideal but not a necessity
• Minimum 2-3years’ experience in similar role
• Strong background in parts sales and parts interpretation
• Focus on providing high quality customer service
• Have a confident and professional communication style
• High level of attention to detail
• Excellent communication skills
• Excellent organisational skills
• Strong leader with a hands-on approach
• Well versed in Microsoft Office programs

What We Offer:
• A professional working environment
• Being an integral part of our journey
• We will provide extensive ongoing training through Kubota & JCB and also provide training in house
• Job security
• Great team and work environment
• Excellent career progression opportunities
• Christmas break close down

Our employees enjoy excellent working conditions in a supportive and friendly team environment, if you would like to be a part of this team and fit the above criteria, please send-
• Cover Letter
• Resume

These will only be accepted via email to;